Bilingual Teller (English/Spanish) – Customer Experience

PNC Financial Services Group; Wilkes-Barre (Luzerne County); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical & dental

401(k) with match

Paid time off

Job summary

PNC Financial Services Group is seeking a Full Time Bilingual Teller based in Wilkes-Barre, PA. This in-office role requires English/Spanish bilingual skills to serve customers, promote products, and guide transactions in a retail banking environment.

The position emphasizes delivering a superior customer experience, referring customers to branch staff as needed, and using technology to assist customers while maintaining accurate teller operations.

Qualifications

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Education, experience, and certifications/licensures as required may be considered.

Responsibilities

• Delivers a unique customer experience to improve wellbeing and loyalty.
• Identifies banking opportunities and refers to branch staff.
• Engages customers in lobby and promotes PNC products using technology.
• Applies product knowledge to resolve customer problems.
• Ensures teller and branch operations are accurate and efficient.

Skills

Bilingual EN/ES

Customer Service

Banking Knowledge

Referral Sales

Communication

Education

No Degree

Job description

PNC Financial Services Group is seeking a Full Time Bilingual Teller based in Wilkes-Barre, PA. This in-office role requires English/Spanish bilingual skills to serve customers, promote products, and guide transactions in a retail banking environment.

The position emphasizes delivering a superior customer experience, referring customers to branch staff as needed, and using technology to assist customers while maintaining accurate teller operations.