Bilingual Spanish Teller: Elevate Customer Banking

PNC; Berwyn (IL); On-site; USD 33,000 - 55,000; Full time

Job summary

PNC in Berwyn, IL is seeking a Teller to deliver exceptional customer service and support financial wellbeing. Bilingual Spanish required, in-office position with daily branch duties and opportunities to educate customers on banking options.

You will identify banking opportunities during interactions, refer customers to branch staff when appropriate, and handle teller operations with accuracy while leveraging technology to enhance the customer experience.

Qualifications

• Successful candidates must demonstrate knowledge, skills, and abilities for a teller role.
• Spanish speaking ability is required as part of daily interactions.
• Customer-focused approach with risk awareness and adherence to policies.

Responsibilities

• Delivers a unique customer experience aimed at improving financial wellbeing and loyalty.
• Processes a variety of customer interactions and educates on product options.
• Identifies banking opportunities and referrals to branch staff when appropriate.
• Engages customers in the lobby and demonstrates the use of digital tools.
• Maintains efficient and accurate teller operations and branch transactions.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy & Detail

Addressing Customer Needs

Digital Awareness

Effective Communications

Education

No Degree

Job description

PNC in Berwyn, IL is seeking a Teller to deliver exceptional customer service and support financial wellbeing. Bilingual Spanish required, in-office position with daily branch duties and opportunities to educate customers on banking options.

You will identify banking opportunities during interactions, refer customers to branch staff when appropriate, and handle teller operations with accuracy while leveraging technology to enhance the customer experience.