Bilingual Teller — Elevate Customer Experience (Spanish/English)

PNC; Wilkes-Barre Township (Luzerne County); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health benefits

401(k) with PNC match

Paid time off

Job summary

PNC is seeking a Full Time Bilingual Teller in Wilkes-Barre Township, PA. English/Spanish bilingual required to deliver a unique customer experience and educate customers on banking options.

The role involves handling customer interactions, referrals to branch staff, and ensuring accurate daily operations. Candidates should be comfortable using technology and tools to assist customers and adhere to PNC policies.

Qualifications

• No university degree required.
• Experience in customer service is a plus but not required.
• Ability to communicate effectively with customers and colleagues.

Responsibilities

• Delivers a customer-focused experience to improve financial wellbeing and loyalty.
• Processes a variety of customer interactions and educates on available alternatives.
• Identifies banking opportunities and makes referrals to branch staff; engages customers in-branch.
• Maintains accurate teller and branch operations and adheres to policies.

Skills

Banking

Customer Service

Spanish speaking

Customer Focus

Education

No Degree

Job description

PNC is seeking a Full Time Bilingual Teller in Wilkes-Barre Township, PA. English/Spanish bilingual required to deliver a unique customer experience and educate customers on banking options.

The role involves handling customer interactions, referrals to branch staff, and ensuring accurate daily operations. Candidates should be comfortable using technology and tools to assist customers and adhere to PNC policies.