Bilingual Teller - Customer Experience & Cash Solutions

PNC Financial Services Group

Florida

On-site

USD 32,000 - 42,000

Full time

4 days ago

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Benefits offered by this job

Medical coverage

401(k) with match

Paid holidays

Vacation days

Job summary

PNC Financial Services Group is seeking a Full Time Teller in Lake Worth, FL. The role involves delivering a personalized customer experience, educating customers on financial options, and referring opportunities to branch staff. Candidates may benefit from bilingual Creole/Spanish skills.

The position emphasizes operational accuracy, adherence to policies, and helping customers manage their financial transactions using technology.

Qualifications

Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties.
Prior experience is not required.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Responsibilities

Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to solve customer's problems.