Bilingual Teller — Elevate Customer Banking Experience

Fairygodboss; Austin (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical and prescription drug coverage

Health Savings Account

Dental and vision options

401(k) with company match

Paid holidays

Paid time off

Life and disability protection

Job summary

PNC's Four Points Branch in Austin, TX is seeking a Teller who delivers a personalized banking experience, educates customers on options, and refers opportunities to branch staff. The role emphasizes building trust, leveraging technology, and maintaining accurate branch operations.

The position does not require a university degree, and bilingual Spanish is preferred to assist a diverse customer base in an in-office environment. Sponsorship is not offered for this role.

Qualifications

• Bilingual Spanish preferred (not required)
• No university degree required; candidates with any combination of education may be considered

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers and makes appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer’s problems.
• Adheres to policies and procedures and ensures teller and branch operations are performed efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC's Four Points Branch in Austin, TX is seeking a Teller who delivers a personalized banking experience, educates customers on options, and refers opportunities to branch staff. The role emphasizes building trust, leveraging technology, and maintaining accurate branch operations.

The position does not require a university degree, and bilingual Spanish is preferred to assist a diverse customer base in an in-office environment. Sponsorship is not offered for this role.