Bilingual Teller: Elevate Customer Banking Experience

PNC; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) with company match

Medical/dental/vision coverage

Paid time off and holidays

Job summary

PNC is seeking a Full Time Teller based in San Antonio, TX at the Vineyard branch. The role requires Spanish-speaking capabilities and emphasizes delivering a personalized customer experience, educating customers on options, and identifying opportunities to refer to branch staff. You will support daily teller operations and uphold PNC's standards.

The position is in-office with a strong focus on customer service, accuracy, and risk-aware practices within the retail banking environment.

Qualifications

• Spanish speaking is required for the role.
• Experience delivering customer-focused financial service is expected.
• Ability to educate customers on alternatives and leverage technology.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing and loyalty.
• Identifies banking opportunities during customer interactions and makes referrals.
• Performs lobby engagement and positions PNC products to meet customer needs.
• Applies product knowledge to solve customer problems and ensures accurate operations.
• Adheres to policies and maintains efficient teller and branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Full Time Teller based in San Antonio, TX at the Vineyard branch. The role requires Spanish-speaking capabilities and emphasizes delivering a personalized customer experience, educating customers on options, and identifying opportunities to refer to branch staff. You will support daily teller operations and uphold PNC's standards.

The position is in-office with a strong focus on customer service, accuracy, and risk-aware practices within the retail banking environment.