Bilingual Teller - Customer Experience & Referrals

PNC Financial Services Group, Inc.; Austin (TX); Hybrid; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k) with PNC match

Paid time off

Zusammenfassung

PNC Financial Services Group, Inc. seeks a Teller to join the Compass Plaza Branch in Austin, TX. This in-office role focuses on delivering a welcoming customer experience and helping clients with everyday banking needs, with bilingual Spanish preferred.

The Teller will manage transactions, educate customers on digital tools, identify opportunities, and refer more complex banking needs to branch staff while upholding PNC policies and risk controls.

Qualifikationen

• No university/college degree required; experience or a comparable combination may be considered.
• Degree is not mandatory; relevant banking knowledge and customer service skills are valued.
• Ability to learn policies and adhere to risk controls.

Aufgaben

• Delivers a unique customer experience and supports financial wellbeing.
• Processes a variety of customer interactions and educates on alternatives.
• Identifies banking opportunities and makes referrals to branch staff.
• Performs lobby engagement to connect with customers and promote PNC products.
• Educates customers on managing transactions using technology and tools.
• Adheres to policies and maintains efficient branch operations.

Kenntnisse

Customer Focused

Accountability

Banking

Client Loyalty

Customer Experience

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy and Attention to Detail

Effective Communications

Problem Solving

Ausbildung

No Degree

Jobbeschreibung

PNC Financial Services Group, Inc. seeks a Teller to join the Compass Plaza Branch in Austin, TX. This in-office role focuses on delivering a welcoming customer experience and helping clients with everyday banking needs, with bilingual Spanish preferred.

The Teller will manage transactions, educate customers on digital tools, identify opportunities, and refer more complex banking needs to branch staff while upholding PNC policies and risk controls.