Bilingual Teller — Customer Experience Advocate

PNC; Houston (TX); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Spanish Speaking - Preferred

Medical/dental/vision coverage

401(k) with company match

Paid time off (vacation & holidays)

Parental leave

Zusammenfassung

PNC is seeking a Teller in Houston, TX to deliver a superior customer experience and help customers with a range of banking needs. This in-office role emphasizes accurate transactions, referrals to branch staff, and promoting digital banking tools.

The ideal candidate may be bilingual in Spanish and will join a team focused on service, risk management, and community engagement. In-person work supports PNC’s client-focused culture and branch operations.

Qualifikationen

• No degree required; on-the-job training may be provided.
• Strong communication and interpersonal skills needed.
• Bilingual Spanish is preferred.

Aufgaben

• Deliver a high-quality customer experience to enhance financial wellbeing.
• Identify banking opportunities during customer interactions and refer as appropriate.
• Engage customers in-branch and educate on products, services, and digital options.
• Ensure teller operations and maintenance transactions are completed accurately.
• Adhere to policies and procedures while exercising sound judgment.

Kenntnisse

Spanish language

Customer service

Customer Experience

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accountability

Banking

Jobbeschreibung

PNC is seeking a Teller in Houston, TX to deliver a superior customer experience and help customers with a range of banking needs. This in-office role emphasizes accurate transactions, referrals to branch staff, and promoting digital banking tools.

The ideal candidate may be bilingual in Spanish and will join a team focused on service, risk management, and community engagement. In-person work supports PNC’s client-focused culture and branch operations.