Bilingual Teller: Cash Handling & Member Care

Ascentra Credit Union; Moline (IL); On-site; USD 50,317,000 - 55,302,000; Full time

Job summary

Ascentra Credit Union in Moline, IL is seeking a full-time Teller to deliver exceptional member service and process transactions accurately. You will handle cash, coin, and checks, balance daily, and promote credit union products.

The role requires high school diploma and 1–3 years of related experience, strong communication, and accuracy under pressure. Join a team dedicated to community banking and member satisfaction.

Qualifications

• High School diploma or equivalent.
• One to three years similar or related experience.
• Excellent communication and organizational skills.
• Professional, pleasant, and outgoing personality.
• Cash handling experience.
• Ability to perform under pressure.
• Excellent analytical skills.
• Ability to sell.
• Team player.
• Knowledge of credit union operations.
• Knowledge/ability to use various computer programs.
• Decision making skills.

Responsibilities

• Maintain and balance cash and daily work accurately.
• Complete member transactions accurately in a timely manner.
• Apply critical thinking skills to recognize potential fraudulent activities, take proactive measures to prevent and mitigate risks.
• Process night drop and mail payments.
• Balance ATM, cash, and coin machines.
• Balance vault daily.
• Perform opening and closing procedures of the office.
• Scan, process, and balance checks accurately.
• Provide members with information about Ascentra’s products and services.
• Attain satisfactory ratings of service referrals.
• Assist members with problems or questions and know where to refer them.
• Actively and thoughtfully communicating with their supervisor, planning their goals and development, taking accountability for their actions and striving for excellence.
• Promote products and services.
• Attend all meetings as required.
• Maintain clean and professional work area and appearance.
• Maintain positive public relations and promote credit union within the community.
• Complete educational programs as required.
• Commitments of service to each and every member: greet, listen, and solve problems while protecting confidential information.
• Other duties as assigned.

Skills

Cash handling

Excellent communication

Team player

Ability to sell

Professional, pleasant personality

Ability to perform under pressure

Excellent analytical skills

Decision making skills

Knowledge of credit union operations

Knowledge of computer programs

Education

High School diploma or equivalent

Tools

Various computer programs

Job description

Ascentra Credit Union in Moline, IL is seeking a full-time Teller to deliver exceptional member service and process transactions accurately. You will handle cash, coin, and checks, balance daily, and promote credit union products.

The role requires high school diploma and 1–3 years of related experience, strong communication, and accuracy under pressure. Join a team dedicated to community banking and member satisfaction.