Bilingual Teller: Build Loyalty & Financial Solutions

PNC Financial Services Group, Inc.; Miami Beach (FL); Hybride; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental & vision

Life insurance

Disability protection

401(k) with match

Dependent care reimbursement

Back-up care

Adoption reimbursement

Educational assistance

Wellness program

Résumé du poste

PNC Financial Services Group, Inc. in Miami Beach, FL seeks a Teller to deliver a unique customer experience and promote financial wellbeing. You will handle various customer interactions, educate on alternatives, and refer opportunities to branch staff as appropriate.

The role emphasizes customer service, accuracy, and adherence to bank procedures while supporting daily operations. Bilingual Spanish is preferred; in-office culture with inclusive teamwork.

Qualifications

• No university degree required; no degree preferred.
• Experience not required; a combination of education and certifications may be considered.
• Bilingual Spanish preferred.

Responsabilités

• Deliver a unique customer experience to improve financial wellbeing and loyalty.
• Handle a variety of customer interactions and educate on options.
• Identify opportunities and referrals during customer conversations.
• Support branch operations and apply product knowledge to solve issues.

Connaissances

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy & Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection

Managing Priorities

Matrix Management

Problem Solving

Understanding Customer Needs

Description du poste

PNC Financial Services Group, Inc. in Miami Beach, FL seeks a Teller to deliver a unique customer experience and promote financial wellbeing. You will handle various customer interactions, educate on alternatives, and refer opportunities to branch staff as appropriate.

The role emphasizes customer service, accuracy, and adherence to bank procedures while supporting daily operations. Bilingual Spanish is preferred; in-office culture with inclusive teamwork.