Bilingual Personal Banker – Customer Growth & Banking Solutions

PNC; Miami Beach (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical and prescription coverage

Dental and vision options

401(k) with PNC match

Paid time off, including maternity and parental leave

Educational assistance programs

Job summary

PNC is seeking a Personal Banker at our Miami Beach Branch to foster customer relationships and drive sales efforts. The ideal candidate will have 3+ years of relevant experience and strong communication skills in both English and Spanish.

This position focuses on enhancing customer loyalty, managing financial solutions, and ensuring the highest standards of customer service. Join PNC for a collaborative work environment and a comprehensive benefits package.

Qualifications

• 3+ years of experience in a banking or customer service role.
• Bilingual in Spanish preferred.
• Strong understanding of financial products and customer needs.

Responsibilities

• Manage customer experiences and improve financial well-being.
• Drive proactive sales through internal and outbound interactions.
• Create customer loyalty and educate on financial options.
• Identify, mitigate, and solve customer problems effectively.
• Participate in daily branch operations to ensure efficiency.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates degree or equivalent

Job description

PNC is seeking a Personal Banker at our Miami Beach Branch to foster customer relationships and drive sales efforts. The ideal candidate will have 3+ years of relevant experience and strong communication skills in both English and Spanish.

This position focuses on enhancing customer loyalty, managing financial solutions, and ensuring the highest standards of customer service. Join PNC for a collaborative work environment and a comprehensive benefits package.