Bilingual Technical Trainer — Cargo Ops & Safety

Smiths Detection; Edgewood (MD); On-site; USD 87,000 - 130,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) with company match

Paid time off

Other benefits

Job summary

Smiths Detection is seeking a Technical Trainer (Cargo, Bilingual) to deliver operator and technical trainings to internal staff, service partners, and customers in the Ports and Borders market. Review training material using ISD methodologies and consult with SMEs to ensure content stays current and effective.

The role demands up to 90% travel at peak times, collaboration with SMEs and stakeholders, and a strong emphasis on safety, HSE, and compliance with regulations.

Qualifications

• Excellent verbal and written communication towards a multitude of groups/people.
• Strong sense of ownership, in safety best practices, assigned tasks and building of relationships.
• Ability to serve as safety ambassador to both internal and external customers.
• Strong ability to interpret equipment circuit diagrams, technical manuals, and field service bulletins.
• Manual handling of hand tools, power tools, test equipment, and components.
• Comfortable with Microsoft 365 suite (PowerPoint, Word, Excel, MS Teams).
• Verbal and written fluency in Spanish is required. French or Portuguese is beneficial.

Responsibilities

• Deliver operator and technical training at customer sites. After completion of internal training certification process, travel may reach 90% at peak times.
• Monitor survey questions from audiences to update processes and materials.
• Deliver training to virtual audience using presentations and breakout rooms.
• Explain and demonstrate best practices regarding safety and PPE usage.
• Review and prepare for local safety protocols to visiting sites.
• Explain and demonstrate tasks of a wide range of complexity to students of varying knowledge.
• Perform Training Needs Analysis (TNA) to align customer needs with curriculum.
• Collaborate with Instructional Designers to create new training material and revise existing material.
• Participate in program reviews and design reviews; explain ISD application to complex concepts.

Skills

Verbal communication

Written communication

Safety ambassador

ISD knowledge

Circuit diagrams interpretation

MS 365 proficiency

Spanish fluency

French/Portuguese beneficial

Education

High school diploma

College degree acceptable

Training certification (ATD/ACCET/Langevin) preferred

Job description

Smiths Detection is seeking a Technical Trainer (Cargo, Bilingual) to deliver operator and technical trainings to internal staff, service partners, and customers in the Ports and Borders market. Review training material using ISD methodologies and consult with SMEs to ensure content stays current and effective.

The role demands up to 90% travel at peak times, collaboration with SMEs and stakeholders, and a strong emphasis on safety, HSE, and compliance with regulations.