Bilingual TAY Housing Navigator: Empowering Youth

Sfcenter; San Francisco (CA); Hybrid; USD 37,000 - 52,000; Full time

Job summary

The SF LGBT Center seeks a TAY Service Navigator to support transitional age youth experiencing homelessness with case management, resources, and referrals. You will work in our youth drop-in space and coordinate with city partners to access housing programs in San Francisco.

You will join an interdisciplinary team, conduct outreach, and help youth connect to benefits while maintaining confidential case notes and participating in flexible scheduling, including some evenings.

Qualifications

• Commitment to SF LGBT Center's mission and justice-focused work.
• Ability to engage LGBTQ TAY youth experiencing homelessness with one-on-one and group support.
• Strong cultural competency regarding sexual orientation, gender identity, race and ethnicity, ability, and other identities.
• Use harm reduction and trauma-informed care in service provision for homeless youth.
• Ability to use motivational interviewing, crisis counseling and case management skills.
• Maintain confidentiality across collaborating agencies.
• Work independently and in a team within a collaborative environment.
• Proficiency with computers, Internet, Microsoft Office, and networked systems.
• bilingual English and Spanish required; excellent spoken/written communication.

Responsibilities

• Provide Youth Access Point services using partnerships to screen and assess participants in ONE System.
• Assist youth with housing programs and navigation across agencies.
• Collaborate with partners such as HSH and other youth-serving organizations.
• Support program staff and maintain relationships with partner staff.
• Engage in outreach activities to promote program participation.
• Collect data, update databases, and maintain navigation supplies and notes.
• Participate as a program team member; provide back-up for other staff as needed.
• Occasional evenings and weekends may be required.

Skills

Bilingual English/Spanish

Crisis counseling

Case management

Motivational interviewing

Confidentiality

Interpersonal skills

Microsoft Office

Team collaboration

Community partnerships

Tools

ONE System

Job description

The SF LGBT Center seeks a TAY Service Navigator to support transitional age youth experiencing homelessness with case management, resources, and referrals. You will work in our youth drop-in space and coordinate with city partners to access housing programs in San Francisco.

You will join an interdisciplinary team, conduct outreach, and help youth connect to benefits while maintaining confidential case notes and participating in flexible scheduling, including some evenings.