Bilingual Tax Technician (Spanish) – ARM Collections

State of California; California; On-site; USD 40,000 - 56,000; Full time

Job summary

Franchise Tax Board in California is seeking a Tax Technician - Bilingual Spanish to join the ARM Division. You will collect delinquent tax and non-tax debts in a contact center, analyze facts, and explain tax rules to taxpayers.

The role requires fluency in Spanish, strong analytical and communication skills, and the ability to work under pressure. Anticipated start date is April 1, 2027, with in-person interviews. Some remote work may be possible per guidelines.

Qualifications

• Fluency in Spanish is required.
• Ability to analyze facts and apply tax/non-tax rules.

Responsibilities

• Collect delinquent tax and non-tax debts in a contact center.
• Obtain and analyze relevant facts and make determinations.
• Explain applicable tax or non-tax rules to taxpayers.

Skills

Spanish fluency

Job description

Franchise Tax Board in California is seeking a Tax Technician - Bilingual Spanish to join the ARM Division. You will collect delinquent tax and non-tax debts in a contact center, analyze facts, and explain tax rules to taxpayers.

The role requires fluency in Spanish, strong analytical and communication skills, and the ability to work under pressure. Anticipated start date is April 1, 2027, with in-person interviews. Some remote work may be possible per guidelines.