Student Employee, Financial Aid

Joliet Junior College; United States; On-site; USD 17,000 - 24,000; Part time

Job summary

Joliet Junior College is seeking a Student Employee to support the Financial Aid Office and Veterans Resource Center. The role involves assisting students via email, live chat, in person, and by phone, scheduling appointments, and handling document scans and promotions.

The position is part-time with a flexible schedule around classes; minimum pay starts at $15.00 per hour and the student employee must be enrolled at JJC in at least 6 credit hours with a high school diploma or equivalent.

Qualifications

• GPA of 2.0 or above.
• Must be enrolled at JJC in at least 6 credit hours in the fall/spring semester.
• High School diploma or equivalent.
• Excellent Customer Service skills
• Strong verbal and written communication skills.
• Attentiveness to detail, excellent organizational skills, initiative, and multitasking.
• Ability to establish and maintain cooperative and effective working relationships with other members of the college and community, displaying cultural competence as well as emotional intelligence.

Responsibilities

• Perform general office duties within the Financial Aid Office and Veterans Resource Center.
• Assist students with general questions through email, Live Chat, in person, and by phone.
• Schedule appointments.
• Scan documents submitted to the Financial Aid Office and Veterans Resource Center.
• Create flyers, brochures, and other promotional materials.
• Complete special projects as requested
• Gain knowledge of the financial aid/veterans' process.
• Perform related duties as assigned.

Skills

Customer Service

Verbal communication

Written communication

Attention to detail

Organizational skills

Multitasking

Education

High School diploma or equivalent

GPA 2.0+

Enrollment in 6 credit hours

Job description

Position Title: Student Employee, Financial Aid/Veterans Resource Center

STATUS: Part-time

DEPARTMENT: Financial Aid

REPORTS TO: Coordinator, Financial Aid

CLASSIFICATION: Non-exempt

MINIMUM PAY RATE: $15.00 per hour (Position is FWS Eligible)

ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES

• Perform general office duties within the Financial Aid Office and Veterans Resource Center.
• Assist students with general questions through email, Live Chat, in person, and by phone.
• Schedule appointments.
• Scan documents submitted to the Financial Aid Office and Veterans Resource Center.
• Create flyers, brochures, and other promotional materials.
• Complete special projects as requested
• Gain knowledge of the financial aid/veterans' process.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

• GPA of 2.0 or above.
• Must be enrolled at JJC in at least 6 credit hours in the fall/spring semester.
• High School diploma or equivalent.
• Excellent Customer Service skills
• Strong verbal and written communication skills.
• Attentiveness to detail, excellent organizational skills, initiative, and multitasking.
• Ability to establish and maintain cooperative and effective working relationships with other members of the college and community, displaying cultural competence as well as emotional intelligence.

PREFERRED QUALIFICATIONS

• Willingness to work a flexible schedule.
• English and Spanish verbal and written communication proficiency.
• Demonstrated multicultural competence.

PHYSICAL DEMANDS

• Office and classroom clean-up will require the ability to kneel on the floor and/or bend at the waist.
• Ability to lift and move equipment.
• Power tools might be used.

WORKING CONDITIONS

Full Time/Part Time: Part time Scheduled Hours: 20 Scheduled Weekly Hours: This is a student employee position that works around your class schedule. May work up to 20 hours per week during the fall and spring semesters. During summer and holiday breaks (Winter/Spring), may work up to 28 hours per week with supervisor approval. Full Time/Part Time: Part time Union (If Applicable): Scheduled Hours: 20 Founded in 1901 as the nation’s first public community college, JJC’s dedication to student learning, community prosperity, and personal growth has influenced generations of students and community partners. Our five campuses and extension centers ensure accessibility and empower 30,000 students annually to improve their lives through the power of education. Our commitment to our mission drives the change and innovation necessary to meet the evolving needs of our students, employees, and community. Our continued success is drawn from talented, diverse, and committed employees whose knowledge and passion for education create a thriving culture both in and out of the classroom. JJC supports an inclusive and collaborative environment where everyone can learn, grow, and perform at their best.

ANNUAL CLERY SAFETY REPORT (ASR) NOTICE

Joliet Junior College is committed to assisting members of the JJC community in providing for their own safety and security. The annual CLERY security report is available at the JJC Police Department website: along with other safety information. If you would like to receive the ASR in booklet form, you may stop by the Campus Police Department located on Main Campus in G-1024 or call Campus Police at 815-280-2234. The website and booklet contain information regarding campus security and personal safety such as crime prevention and reporting, police law enforcement authority, disciplinary procedures and other related security policies. They also contain information about crime statistics for the three previous years for all JJC campuses, property owned and controlled by JJC District 525 and on public property immediately adjacent to JJC campuses. This information is required by law and is made available by the Joliet Junior College Police Department.