Bilingual Store Lead & Customer Service Coach

O'Reilly Auto Parts; Milwaukee (WI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Job summary

A major auto parts retailer is seeking an Assistant Store Manager in Milwaukee, Wisconsin. This individual will support the Store Manager and lead the team in excellent customer service. Responsibilities include managing operations during the Store Manager's absence, supervising customer service, and ensuring efficient processing of orders and returns. Candidates with bilingual skills are encouraged to apply, alongside a range of required and desired certifications, offering competitive wages and benefits including 401k and health insurance.

Qualifications

• Must have required sales training and certifications.
• Fluency in Spanish is highly desired.
• Experience in retail management is preferred.

Responsibilities

• Support Store Manager with daily operations.
• Lead the store team to provide excellent customer service.
• Supervise customer service levels in the retail showroom.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Certified Parts Professional Certification

ASE Certification

Fluency in multiple languages

Job description

A major auto parts retailer is seeking an Assistant Store Manager in Milwaukee, Wisconsin. This individual will support the Store Manager and lead the team in excellent customer service. Responsibilities include managing operations during the Store Manager's absence, supervising customer service, and ensuring efficient processing of orders and returns. Candidates with bilingual skills are encouraged to apply, alongside a range of required and desired certifications, offering competitive wages and benefits including 401k and health insurance.