Bilingual Store Lead & Customer Service Coach

O'Reilly Auto Parts; Phoenix (AZ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions Starting Day One

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

A leading automotive retail company is seeking an Assistant Store Manager in Phoenix, Arizona. This role involves supporting the Store Manager in sales, customer service, and store operations. The Assistant Manager will manage the store during the Store Manager’s absence, ensuring team compliance with policies and delivering excellent customer service. Candidates with bilingual capabilities are encouraged to apply. The position offers competitive wages, benefits, and opportunities for career growth.

Qualifications

• Bilingual candidates encouraged to apply.
• Experience in customer service and team leadership.
• Ability to supervise and train team members.

Responsibilities

• Lead store team in providing excellent customer service.
• Supervise customer service levels and team member execution.
• Assist in hiring and training new team members.
• Ensure compliance with company policies and procedures.

Skills

Sales Specialist Training

Assistant Manager Certification

Fluency in multiple languages (Spanish highly desired)

Education

Certified Parts Professional Certification

ASE Certification

Job description

A leading automotive retail company is seeking an Assistant Store Manager in Phoenix, Arizona. This role involves supporting the Store Manager in sales, customer service, and store operations. The Assistant Manager will manage the store during the Store Manager’s absence, ensuring team compliance with policies and delivering excellent customer service. Candidates with bilingual capabilities are encouraged to apply. The position offers competitive wages, benefits, and opportunities for career growth.