Bilingual Store Leader - Customer Service & Ops

O'Reilly Auto Parts; Huntington Beach (CA); On-site; USD 23,281 - 34,302; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions

Medical, Dental, & Vision Insurance

Team Member Health/Wellbeing Programs

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

A leading automotive parts retailer in California is seeking an Assistant Store Manager to support the Store Manager in daily operations. This role involves leading team members in customer interactions, managing the store during the manager's absence, and ensuring high service standards. Candidates with Sales Specialist Training and Assistant Manager Certification are preferred, and bilingual skills are a plus. The position offers competitive wages, healthcare benefits, and opportunities for career growth.

Qualifications

• Sales Specialist Training and Assistant Manager Certification required.
• Experience in hiring, coaching, and mentoring team members.
• Fluency in Spanish is highy desired.

Responsibilities

• Lead the store in providing excellent customer service.
• Supervise customer service levels in the retail showroom.
• Assist with team member goal setting and training.
• Manage store operations and ensure compliance with policies.
• Handle customer returns and exchanges efficiently.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Certification as Parts Professional

ASE Certification

Fluency in multiple languages

Job description

A leading automotive parts retailer in California is seeking an Assistant Store Manager to support the Store Manager in daily operations. This role involves leading team members in customer interactions, managing the store during the manager's absence, and ensuring high service standards. Candidates with Sales Specialist Training and Assistant Manager Certification are preferred, and bilingual skills are a plus. The position offers competitive wages, healthcare benefits, and opportunities for career growth.