Bilingual Spanish-Speaking Contact Center Specialist

National Life Insurance Company Limited; Addison, Montpelier (TX, VT); Sur place; USD 23 000 - 36 000; Plein temps

Résumé du poste

National Life Group in Addison, TX is hiring a Contact Center Service Specialist (Spanish Speaking) to serve customers across America who need help understanding life and annuity policies. You will be trained to provide information, resolve issues, and collaborate with the team to deliver peace of mind to families.

This role requires bilingual Spanish and English, a customer-focused mindset, and the ability to work on-site four days per week within the 8am-7pm ET window.

Qualifications

• Associate’s degree or higher preferred.
• 2+ years of professional work experience interacting with customers.
• Pass a background check that may include fingerprinting.
• Bilingual in Spanish and English.

Responsabilités

• Train to work with customers across America to explain life and annuity policies.
• Provide information and help to solve important issues.
• Collaborate with the team to achieve results and bring peace of mind to all we serve.

Connaissances

Bilingual Spanish-English

Customer service

Communication skills

Background check

Formation

Associate’s degree or higher

Outils

MS Office

Mainframes

Description du poste

National Life Group in Addison, TX is hiring a Contact Center Service Specialist (Spanish Speaking) to serve customers across America who need help understanding life and annuity policies. You will be trained to provide information, resolve issues, and collaborate with the team to deliver peace of mind to families.

This role requires bilingual Spanish and English, a customer-focused mindset, and the ability to work on-site four days per week within the 8am-7pm ET window.