Bilingual Life Insurance Case Manager – Mandarin

National Life Group; Addison (TX); Hybrid; USD 24,796 - 37,195; Full time

Benefits offered by this job

Flexible and customizable benefits

Job summary

National Life Group is looking for a bilingual Case Manager ideally based in Addison, TX or Montpelier, VT. In this role, you will deliver an exceptional customer experience by assisting with life insurance applications and resolving issues.

The position fosters collaboration and personal development in a cause-driven environment. Qualified candidates should have 2+ years of experience in life insurance customer service and possess excellent communication and problem-solving skills.

Compensation ranges from $18 to $27 USD per hour, with benefits starting on day one.

Qualifications

• 2+ years of professional work experience interacting with customers in the life insurance and/or annuity fields.
• Passion for working for a company with a cause-driven culture.
• Preferred college degree but high-quality skills valued.

Responsibilities

• Deliver a superior customer experience to distribution channels.
• Assess medical, nonmedical, and financial risk factors for life applications.
• Collaborate within a team and communicate with agents.

Skills

Customer interaction in life insurance

Detail-oriented

Excellent communication

Problem-solving

Adaptability

Education

2+ years in life insurance customer service

Job description

National Life Group is looking for a bilingual Case Manager ideally based in Addison, TX or Montpelier, VT. In this role, you will deliver an exceptional customer experience by assisting with life insurance applications and resolving issues.

The position fosters collaboration and personal development in a cause-driven environment. Qualified candidates should have 2+ years of experience in life insurance customer service and possess excellent communication and problem-solving skills.

Compensation ranges from $18 to $27 USD per hour, with benefits starting on day one.