Bilingual Front Desk & Administrative Assistant

BI Incorporated; Blue Ash (OH); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

2 weeks vacation

56 hours sick time

15 holidays

Medical coverage

Life insurance

AD&D insurance

Disability insurance

Flexible spending account

401(k) retirement program

Stock purchase program

Tuition reimbursement

Employee Assistance Program (EAP)

Legal program

Direct deposit

Theme park discounts

Job summary

BI Incorporated is seeking an Administrative Assistant to support an Intensive Supervision Appearance Program (ISAP) office. You will greet participants, manage check-ins, answer phones, and maintain case records.

The role requires bilingual English/Spanish, strong computer skills, and solid organizational abilities. You will collaborate with the Program Manager and Case Specialists, coordinate transportation, and perform routine clerical tasks in a standard office setting.

Qualifications

• High School Diploma or GED.
• At least two years of work experience in a similar position.
• United States citizenship required.
• Must live in the United States three of the last five years (military and study abroad accepted).
• Good computer skills.
• Effective communication with internal and external contacts.

Responsibilities

• Greets and communicates with ISAP program participants, community visitors, agency personnel and general visitors.
• Ensures that program participants are properly checked in for office visits.
• Answers the phones and directs calls appropriately.
• Maintains program participant case records on the computer system by performing data entry.
• Maintains files and other related documentation.
• Assists the Program Manager and Case Specialists with case coordination, communication with the contracting agency and routine clerical tasks.
• Coordinates transportation services for program participants.

Skills

Bilingual English/Spanish

Effective communication

Interpersonal skills

Organizational skills

Attention to detail

Data entry

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

BI Incorporated is seeking an Administrative Assistant to support an Intensive Supervision Appearance Program (ISAP) office. You will greet participants, manage check-ins, answer phones, and maintain case records.

The role requires bilingual English/Spanish, strong computer skills, and solid organizational abilities. You will collaborate with the Program Manager and Case Specialists, coordinate transportation, and perform routine clerical tasks in a standard office setting.