Bilingual Spanish Home Care Scheduler & Team Lead

addus; Independence Township (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental & Vision Benefits

Bonus

Daily Pay

Company Matched 401K

Continued Education

PTO Plan

Retirement Planning

Life Insurance

Employee discounts

Job summary

Arcadia Home Care & Staffing is seeking an in-home care scheduling and supervision coordinator in Independence, OH. You will schedule and supervise field staff to follow each client's care plan, ensuring timely delivery and high-quality service.

The role requires 2 years of scheduling or healthcare experience, bilingual Spanish, and strong interpersonal and organizational skills. Full-time hours are Monday through Friday, with no on-call responsibilities.

Qualifications

• Must have high school diploma or equivalent.
• Bilingual Spanish required.
• 2 years of scheduling or health care experience required.
• 1 year office and recruiting experience required.
• Interpersonal, organizational and communication skills.
• Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
• Must have reliable transportation.

Responsibilities

• Schedules employees as directed by client's care plan established upon intake.
• Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
• Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
• On-board and train new branch Administrative employees.
• Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
• Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.

Skills

Bilingual Spanish

Interpersonal

Organizational skills

Communication skills

Education

High school diploma or equivalent

Tools

Scheduling program

Microsoft Word

Microsoft Excel

Job description

Arcadia Home Care & Staffing is seeking an in-home care scheduling and supervision coordinator in Independence, OH. You will schedule and supervise field staff to follow each client's care plan, ensuring timely delivery and high-quality service.

The role requires 2 years of scheduling or healthcare experience, bilingual Spanish, and strong interpersonal and organizational skills. Full-time hours are Monday through Friday, with no on-call responsibilities.