Bilingual Spanish Customer Support Agent - Live Answering

Answering Service Care; Nevada (IA); On-site; USD 34,000 - 38,000; Full time

Benefits offered by this job

Health/Dental/Vision

PTO

EAP

Childcare Reimbursement

Gym Membership

Job summary

Answering Service Care is hiring an Answering Service Agent to deliver professional support for multiple industries. You will handle inbound and outbound calls, perform lead intakes, schedule appointments, and transfer or relay messages with precision and care.

Join a three-generation family business with over 50 years in operation, offering extensive training, career stability, and growth opportunities. Compensation includes weekly bonuses and competitive hourly rates across designated states,

Qualifications

• Strong verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.
• Excellent listening, empathy and patience with callers.

Responsibilities

• Answer inbound and outbound calls with professionalism and warmth.
• Follow scripts and guidelines while addressing caller needs.
• Perform lead intakes, gather information, and document details.
• Schedule appointments and transfer calls to appropriate contacts.
• Dispatch messages accurately and maintain thorough call records.

Skills

Communication skills

Multitasking

Active listening

Empathy

Computer skills

Job description

Answering Service Care is hiring an Answering Service Agent to deliver professional support for multiple industries. You will handle inbound and outbound calls, perform lead intakes, schedule appointments, and transfer or relay messages with precision and care.

Join a three-generation family business with over 50 years in operation, offering extensive training, career stability, and growth opportunities. Compensation includes weekly bonuses and competitive hourly rates across designated states,