Bilingual Spanish Customer Service Specialist — Retail & Sales

Sherwin-Williams; Tolleson (AZ); On-site; USD 17,000 - 22,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist for store #7635 in Tolleson, AZ. The role involves assisting wholesale and retail customers, answering product questions, and recommending solutions to ensure client satisfaction while meeting store sales goals.

The position is full-time and requires interaction with customers, including minors, with access to cash and other valuables. A criminal history review is part of safeguarding store operations and public safety.

Qualifications

• Excellent customer service and sales-oriented mindset.
• Ability to assist customers in person and over the phone.
• Wamiliarity with product features and ability to recommend solutions.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate

Job description

Sherwin-Williams is seeking a Customer Service Specialist for store #7635 in Tolleson, AZ. The role involves assisting wholesale and retail customers, answering product questions, and recommending solutions to ensure client satisfaction while meeting store sales goals.

The position is full-time and requires interaction with customers, including minors, with access to cash and other valuables. A criminal history review is part of safeguarding store operations and public safety.