Bilingual Customer Service & Paint Sales Specialist (AZ)

The Sherwin-Williams Company; Phoenix (AZ); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to work in store locations in Phoenix, AZ. You will interact with wholesale and retail customers, determine their needs, recommend suitable Sherwin-Williams products, and resolve any concerns to maximize customer satisfaction.

The role is full-time and requires strong English and Spanish communication, ability to lift up to 50 lbs, and availability for evenings and weekends as needed.

Qualifications

• Provide excellent customer service to wholesale and retail customers.
• Assist customers in person and over the phone, determining needs and presenting products and services.
• Build trust with customers and meet store sales goals.

Responsibilities

• Ensure high levels of customer satisfaction through sales service.
• Assist customers in person and over the phone with product recommendations.
• Process sales transactions accurately and according to store policies.
• Maintain in-stock conditions and set up displays.
• Assist in deliveries and load/unload as needed.
• Remain knowledgeable about products and available options.
• Follow inventory control procedures and strive to improve sales.

Skills

Customer service

Sales

Bilingual Spanish

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist to work in store locations in Phoenix, AZ. You will interact with wholesale and retail customers, determine their needs, recommend suitable Sherwin-Williams products, and resolve any concerns to maximize customer satisfaction.

The role is full-time and requires strong English and Spanish communication, ability to lift up to 50 lbs, and availability for evenings and weekends as needed.