Bilingual Spanish Customer Service Specialist – Growth Path

StaffMyAgency; Hewlett (NY); On-site; USD 36,000 - 60,000; Full time

Job summary

State Farm Agent is seeking a bilingual (Spanish) Customer Service Representative to join the team. Prior customer service experience is required, but insurance experience is not necessary as we will train the right candidate with the right skill set.

Responsibilities include establishing customer relationships, providing prompt and friendly service, answering inquiries about insurance options, and educating customers using a needs-based approach.

Qualifications

• Prior customer service experience is required.
• Training will be provided for insurance products.
• Must be able to obtain Property & Casualty license and Life/Health licenses.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about insurance options, coverages, changes, transfers, claims, and billing.
• Use a needs-based review to educate customers about insurance options.
• Maintain a strong work ethic and commitment to success daily.

Skills

Bilingual Spanish

Customer service

Communication skills

Interpersonal skills

Organizational skills

Detail oriented

Self-motivated

Education

Property & Casualty license

Life and Health license

Job description

State Farm Agent is seeking a bilingual (Spanish) Customer Service Representative to join the team. Prior customer service experience is required, but insurance experience is not necessary as we will train the right candidate with the right skill set.

Responsibilities include establishing customer relationships, providing prompt and friendly service, answering inquiries about insurance options, and educating customers using a needs-based approach.