Bilingual Spanish CSR — Flexible Hours, Remote Option

Saludos Hispanos; Albuquerque (NM); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Competitive wage

Promotion potential

Flexible hours

Paid sick leave

Training provided

Remote option for high performers

Job summary

NORC at the University of Chicago is seeking a Spanish-English bilingual Customer Service role focused on screening and interviewing respondents by phone. You will gather information on healthcare access and education impacts, communicating clearly with diverse respondents from across the country and beyond.

The position emphasizes Spanish-language proficiency, strong communication, and basic computer skills, with potential for remote work for high performers after an onsite period.

Qualifications

• Spanish language proficiency at conversational level.
• No sales responsibilities or quotas.
• Able to sit and use a telephone headset for up to four hours.
• Must be 18+ and eligible to work in the United States (I-9 documentation).

Responsibilities

• Screening and interviewing respondents over the phone.
• Collect information on issues such as cost and access to healthcare and the impact of higher education on the labor force.
• Talk to people across the country and around the world to obtain information for research.

Skills

Spanish language proficiency

Communication skills

Basic computer knowledge

Telephone headset usage

Reading a script

Job description

NORC at the University of Chicago is seeking a Spanish-English bilingual Customer Service role focused on screening and interviewing respondents by phone. You will gather information on healthcare access and education impacts, communicating clearly with diverse respondents from across the country and beyond.

The position emphasizes Spanish-language proficiency, strong communication, and basic computer skills, with potential for remote work for high performers after an onsite period.