Bilingual Spanish CSR - Customer Care & Accounts

Tri Gas & Oil Co; Georgetown (DE); On-site; USD 22,000 - 30,000; Full time

Job summary

Tri Gas & Oil Co in Georgetown, DE is seeking a Customer Service Representative to act as a liaison, provide product and service information, and resolve customer issues with accuracy and efficiency. The office is operated by one person and handles daily office activities.

The role requires bilingual Spanish proficiency and involves assisting customers, processing payments, and maintaining customer accounts with attention to detail. This is a full-time on-site position in a small office setting.

Qualifications

• High School diploma required.
• Proven communication and customer service skills essential.
• Excellent computer skills and attention to detail.

Responsibilities

• Assist customers with questions about their accounts in person or by phone.
• Resolve complaints by coordinating with other departments to satisfy customers promptly.
• Research customer problems and perform necessary adjustments to correct issues.

Skills

Customer service

Communication

Microsoft Office

Organized

Multi-tasking

Education

High School diploma

Tools

Microsoft Office

Job description

Tri Gas & Oil Co in Georgetown, DE is seeking a Customer Service Representative to act as a liaison, provide product and service information, and resolve customer issues with accuracy and efficiency. The office is operated by one person and handles daily office activities.

The role requires bilingual Spanish proficiency and involves assisting customers, processing payments, and maintaining customer accounts with attention to detail. This is a full-time on-site position in a small office setting.