Bilingual Spanish Collections Specialist

Republic Finance, LLC; Ponchatoula (LA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

PTO

401(k) plan

Life insurance

Disability insurance

Employee assistance

Job summary

Republic Finance in Ponchatoula, LA is hiring a Bilingual Collections Associate for our in-office Call Center Operations team. You will help customers resolve monthly loan payments and offer suitable payment solutions, with a structured three-week paid training program.

This role emphasizes professional, clear communication and rapid problem-solving in a fast-paced environment. Starting pay ranges from $16.50–$18.15/hour with DOE, plus a monthly bonus up to $2,500.

Qualifications

• Bilingual in English and Spanish.
• Excellent verbal and written communication skills.
• High school diploma or equivalent.
• Financial services industry experience preferred but not required.

Responsibilities

• Assist customers over the phone to resolve loan payment issues.
• Provide payment solutions and explain terms to customers.
• Participate in a three-week paid training program.
• Maintain professional, courteous communication with customers.

Skills

Bilingual English/Spanish

Communication skills

Education

High school diploma or equivalent

Job description

Republic Finance in Ponchatoula, LA is hiring a Bilingual Collections Associate for our in-office Call Center Operations team. You will help customers resolve monthly loan payments and offer suitable payment solutions, with a structured three-week paid training program.

This role emphasizes professional, clear communication and rapid problem-solving in a fast-paced environment. Starting pay ranges from $16.50–$18.15/hour with DOE, plus a monthly bonus up to $2,500.