In-Office Collections Pro — Growth & Bonuses

Republic Finance, LLC; Ponchatoula (LA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health, Dental, Vision

PTO and Holidays

401(k) with company match

Life Insurance

Disability

Employee assistance program

Job summary

Republic Finance, LLC is seeking Collections Associates for our Call Center Operations in Ponchatoula, LA. You will engage with customers to restore loan payments, train in a three-week program, and work with multiple systems to provide excellent service.

The position is in-office with flexible shifts, offering a base pay of $16.50/hour (DOE) plus a monthly bonus up to $2,500 and comprehensive benefits including health, dental, vision, PTO, 401(k), and more.

Qualifications

• High school diploma or equivalent is required.
• Excellent verbal and written communication skills are essential.
• Must be organized with effective time management skills.
• Excellent customer service skills are required.
• Professional attitude and demeanor are essential for success.

Responsibilities

• Handle loan payments over the phone and assist customers in staying current with payments.
• Operate across three main computer systems and use an automated dialer to manage calls.
• Answer inbound and outbound calls while upholding core company values and delivering a great client experience.
• participate in a three-week paid training program to learn call center operations.

Skills

Verbal & written communication

Organizational skills

Time management

Customer service

Professional demeanor

Education

High school diploma or equivalent

Job description

Republic Finance, LLC is seeking Collections Associates for our Call Center Operations in Ponchatoula, LA. You will engage with customers to restore loan payments, train in a three-week program, and work with multiple systems to provide excellent service.

The position is in-office with flexible shifts, offering a base pay of $16.50/hour (DOE) plus a monthly bonus up to $2,500 and comprehensive benefits including health, dental, vision, PTO, 401(k), and more.