In-Office Call Center Collections Specialist (Bonus)

Republic Finance; Ponchatoula (LA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

PTO (Paid Time Off)

401(k) with company match

Life Insurance

Job summary

You will complete a 3-week paid training, work with a supportive team, and benefit from health/dental/vision, PTO, 401(k) match, and disability coverage. Growth opportunities and a positive culture are emphasized.

Qualifications

• Excellent verbal and written communication skills.
• Must be organized with effective time management.
• Strong customer service skills and professional attitude.
• Must pass criminal background history screening and pre-employment drug screen.
• In-office role with flexible shifts and paid training.

Responsibilities

• Handle loan payments over the phone and help customers get back on track with payments.
• Answer inbound and outbound calls using multiple computer systems.
• Identify customer needs and offer best payment solutions.
• Contribute to a positive client experience and support call center goals.

Skills

Verbal communication

Written communication

Time management

Customer service

Professional demeanor

Background check

Education

High school diploma or equivalent

Job description

You will complete a 3-week paid training, work with a supportive team, and benefit from health/dental/vision, PTO, 401(k) match, and disability coverage. Growth opportunities and a positive culture are emphasized.