Bilingual Collections Associate (Spanish/English) Growth

Republic Finance; Ponchatoula (LA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

Paid Time Off (PTO) & Holidays

401k + employer match

Life Insurance & Long Term Disability

Employee Assistance Program

Job summary

Republic Finance is seeking a Bilingual Collections Associate in Ponchatoula, LA to assist customers with questions and payment solutions in a fast-paced call center. This in-office role offers a starting base pay of $16.50–$18.15 per hour DOE, plus a monthly bonus up to $2,500 and a robust benefits package.

Join a team focused on professional growth and delivering excellent client experiences while supporting customers in maintaining their loan payments and navigating payment options.

Qualifications

• Fluent in English and Spanish required.
• Excellent verbal and written communication skills.
• Must be organized with effective time management.
• Professional attitude and demeanor required.

Responsibilities

• Assist customers over the phone to resolve payment issues.
• Explain options and set up payment plans.
• Process loan payments and navigate multiple computer systems.
• Provide outstanding client service and promote company values.

Skills

Bilingual English/Spanish

Education

High school diploma

Job description

Republic Finance is seeking a Bilingual Collections Associate in Ponchatoula, LA to assist customers with questions and payment solutions in a fast-paced call center. This in-office role offers a starting base pay of $16.50–$18.15 per hour DOE, plus a monthly bonus up to $2,500 and a robust benefits package.

Join a team focused on professional growth and delivering excellent client experiences while supporting customers in maintaining their loan payments and navigating payment options.