Collections Associate - In-Office, Growth & Bonuses

Republic Finance; Charlotte (NC); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

PTO

401k match

Life insurance

Disability insurance

Employee Assistance Program

Job summary

Republic Finance is seeking Collections Associates for our Call Center Operations team in Ponchatoula, LA. This in-office role offers a clear path for career growth in a growing financial services company that values community involvement.

The position starts at $16.50/hr (DOE) with a monthly bonus up to $2,500. You will undergo a three-week paid training and work on multiple systems to assist borrowers in bringing their loan payments current, while upholding our core values.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Must be organized with effective time management skills.
• Excellent customer service skills.
• Professional attitude and demeanor is required.
• Must meet our acceptable standards for criminal background history and pass a pre-employment drug screen.

Responsibilities

• Call center duties including taking loan payments by phone.
• Work across multiple computer systems and dialer system while handling inbound and outbound calls.
• Promote our core values and ensure an outstanding client experience.
• Learn through a 3-week paid training program and grow within our Call Center Operations department.

Skills

Verbal communication

Written communication

Time management

Customer service

Professional attitude

Education

High school diploma or equivalent

Job description

Republic Finance is seeking Collections Associates for our Call Center Operations team in Ponchatoula, LA. This in-office role offers a clear path for career growth in a growing financial services company that values community involvement.

The position starts at $16.50/hr (DOE) with a monthly bonus up to $2,500. You will undergo a three-week paid training and work on multiple systems to assist borrowers in bringing their loan payments current, while upholding our core values.