Bilingual SOC Operator - 24/7 Security Monitoring

Allied Universal; Washington (District of Columbia); On-site; USD 29,000 - 40,000; Full time

Job summary

Allied Universal is seeking a Security Operations Center Operator in Washington, DC. This full-time role requires 24/7 on-site monitoring of security, CCTV, and life-safety systems, acting as the liaison across departments.

You will document events and manage access to equipment in the Control Room, handling routine and urgent task work orders. The position emphasizes strong technical skills, teamwork, and the ability to respond quickly during emergencies, with a compensation of $24.88 per hour.

Qualifications

• Must have high school diploma or equivalent.
• Bachelor’s degree in protective services, business, or related field is preferred.
• Associate’s degree (or 60 credits) or higher in criminal justice with current or prior active military service.
• Graduate of a Certified Public Safety Academy (military or civilian) in law enforcement, adult corrections, or firefighter field.
• 8+ years of active military service or equivalent.
• 2 years of work experience in public sector dispatch or emergency operations center.
• 2 years of verifiable data center security experience.
• 3 years of verifiable private/corporate security experience.

Responsibilities

• Monitor security, communications, and fire/life safety systems in the designated region.
• Proactively monitor surveillance cameras and respond to alarms.
• Answer events via phones and intercoms, provide clear directions during emergencies.
• Serve as liaison between departments and security.
• Document routine/unusual events using shift reports and incident logs.
• Maintain control of equipment and keys in the Control Room and log usage.
• Complete task work orders for maintenance needs.
• Notify supervisors of missing/damaged equipment promptly.
• Oversee two-way communications systems and emergency notifications.
• Provide productivity and cost-reduction recommendations to management.
• Suggest improvements for security surveys and post orders.

Skills

Advanced computer skills

Teamwork

Multi-tasking

Detail-oriented

Education

High school diploma or equivalent

Bachelor’s degree in protective services or related field

Associate’s degree (60 credits) or higher in criminal justice

Graduate of Certified Public Safety Academy

8+ years active military service

2 years in public sector dispatch or emergency operations center

2 years of data center security experience

3 years of private/corporate security experience

Tools

Microsoft Office

Google Applications

Job description

Allied Universal is seeking a Security Operations Center Operator in Washington, DC. This full-time role requires 24/7 on-site monitoring of security, CCTV, and life-safety systems, acting as the liaison across departments.

You will document events and manage access to equipment in the Control Room, handling routine and urgent task work orders. The position emphasizes strong technical skills, teamwork, and the ability to respond quickly during emergencies, with a compensation of $24.88 per hour.