Bilingual Sleep Expert & Mattress Advisor

Mattress Firm; Northlake (IL); Sur place; USD 68 000 - 83 000; Plein temps

Avantages offerts par ce poste

401(k) match

Health benefits

On-demand pay

Employee discounts

Résumé du poste

Mattress Firm is seeking a Sleep Expert to enhance the in-store experience by acting as a sleep authority and guiding customers to the right products. You will use digital tools to support a seamless omnichannel experience and contribute to an engaging shopping environment.

The role emphasizes building relationships, delivering best-in-class product knowledge, and driving sales while aligning with company values.

Qualifications

• Bilingual Spanish preferred; Spanish language skills are a plus.
• Experience delivering strong customer service in a retail environment.
• Proven ability to drive sales and meet KPIs.

Responsabilités

• Create an in-store environment where the customer is at the center by building relationships.
• Provide product knowledge and act as a sleep authority for customers.
• Drive sales performance and support company initiatives.
• Maintain relationships with customers after purchase and resolve issues.

Connaissances

Bilingual Spanish

Customer service

Sales

Product knowledge

Description du poste

Mattress Firm is seeking a Sleep Expert to enhance the in-store experience by acting as a sleep authority and guiding customers to the right products. You will use digital tools to support a seamless omnichannel experience and contribute to an engaging shopping environment.

The role emphasizes building relationships, delivering best-in-class product knowledge, and driving sales while aligning with company values.