Bilingual Shift Supervisor, Retail Service

O'Reilly Auto Parts; Pelham (AL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

401k with Employer Contributions

Paid Time Off

Job summary

O’Reilly Auto Parts in Pelham, AL seeks a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations. The role may assume shift management in their absence.

Bilingual candidates encouraged to apply; the position offers opportunities for growth within a proven, promote-from-within culture and a comprehensive benefits package.

Qualifications

• Strong communication skills and the ability to lead a store team.
• Ability to obtain RSS Certification within designated timeframe.

Responsibilities

• Lead store team members in delivering excellent customer service to retail and professional customers.
• Supervise customer service levels in the showroom and execute on service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc...).
• Ensure all store opening/closing duties and day end procedures are completed accurately.

Skills

Strong communication skills

RSS Certification

Job description

O’Reilly Auto Parts in Pelham, AL seeks a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations. The role may assume shift management in their absence.

Bilingual candidates encouraged to apply; the position offers opportunities for growth within a proven, promote-from-within culture and a comprehensive benefits package.