Bilingual Service Coordinator: Championing Accessible Care

Metrocare Services; Dallas (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid Time Off

Paid Holidays

Employee Assistance Program

Retirement Plan with employer matching

Health Savings Account with employer-m

Bilingual Stipend – 6% of base salary

Professional Development allowance up到

Job summary

Metrocare Services in Dallas is seeking a service coordinator to assist individuals with developmental disabilities in accessing medical, educational, and social services to achieve meaningful community participation. You will advocate for clients, coordinate with service providers, and help families navigate complex systems while maintaining bilingual communication with diverse stakeholders.

This role requires a Bachelor’s or higher degree and 1 year of relevant experience, with a strong

Qualifications

• Bachelor’s degree or higher from an accredited college/university; bilingual required.
• One year of experience working with Intellectual Developmental Disability population; or Master’s degree in preferred fields.
• Bilingual in English and Spanish required.

Responsibilities

• Meet with developmental disability customers at their homes, listening to ascertain needs and determine required services.
• Explain services to customers and make recommendations based on their needs.
• Enter information into computer systems and help customers access services to improve quality of life.
• Meet monthly or quarterly with customers to evaluate service effectiveness and adjust interventions.
• Advise providers and advocate for customers to ensure proper care and follow-up.
• Assist during crises and connect customers with resources to prevent future crises.
• Act as the primary contact to ensure customer satisfaction and service coordination.
• Perform other duties as assigned.

Skills

Bilingual (English/Spanish)

Excellent communication

Organizational skills

Team collaboration

Education

Bachelor's degree

Master's degree in social/behavioral/human services

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Askesis

Job description

Metrocare Services in Dallas is seeking a service coordinator to assist individuals with developmental disabilities in accessing medical, educational, and social services to achieve meaningful community participation. You will advocate for clients, coordinate with service providers, and help families navigate complex systems while maintaining bilingual communication with diverse stakeholders.

This role requires a Bachelor’s or higher degree and 1 year of relevant experience, with a strong