Bilingual Service Advisor (Spanish/English)

Greeley Auto; Greeley (CO); Sur place; USD 48 000 - 68 000; Plein temps

Avantages offerts par ce poste

Performance pay

Medical insurance

Paid vacation

Closed Sundays

Great work environment

Wonderful culture

Résumé du poste

Weibel Auto Group in Colorado is hiring a Service Advisor to greet customers, collect vehicle information, and clearly report symptoms so that the service team can diagnose and estimate repairs.

The role requires strong communication, customer service, and teamwork; bilingual Spanish is a plus, and ADP/DealerTrack/Xtime experience is a bonus; a lifelong career at a growing dealership is possible.

Qualifications

• Bi-lingual Spanish speaking preferred, not required.
• Experience with Nissan or CDJR brands.
• DealerTrack and Xtime experience preferred.
• Strong communication and customer service skills.
• Ability to work in a team and adapt quickly.

Responsabilités

• Perform work specified on the repair order with efficiency and in accordance with dealership policies
• Test components and systems, using diagnostic tools and special service equipment; test drive vehicles
• Diagnose, maintain, and repair vehicle automotive systems
• Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed. Complete online multi-point inspection report
• Execute repairs under warranty to manufacturer specifications
• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend needed maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

Connaissances

Fast learner

Excellent written and verbal commun.

Excellent customer service

Team player

Computer literate

Outils

DealerTrack

Xtime

ADP

Description du poste

Weibel Auto Group in Colorado is hiring a Service Advisor to greet customers, collect vehicle information, and clearly report symptoms so that the service team can diagnose and estimate repairs.

The role requires strong communication, customer service, and teamwork; bilingual Spanish is a plus, and ADP/DealerTrack/Xtime experience is a bonus; a lifelong career at a growing dealership is possible.