Bilingual Service Advisor - Customer-Focused Diagnostics

Greeleyvolkswagen; Greeley (CO); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical & Dental Insurance

Paid Vacation

Closed Sundays

Great Work Environment

Wonderful Culture

Job summary

Greeley Automotive in Greeley, Colorado is looking for a dedicated Service Advisor. The role requires effective communication, customer service expertise, and a proven track record in achieving customer satisfaction.

Responsibilities include diagnosing and repairing vehicles, communicating repair needs to customers, and completing repair orders efficiently. A strong candidate will have past experience in a similar role and must possess a valid driver's license.

The company offers a supportive work environment, medical, and dental insurance, as well as paid vacation.

Qualifications

• Fast learner with excellent written and verbal communication skills.
• Strong customer service-oriented approach.
• Proven record of achieving exceptional customer satisfaction.

Responsibilities

• Perform work specified on the repair order efficiently.
• Test components and systems using diagnostic tools.
• Diagnose, maintain, and repair automotive systems.
• Communicate directly with the Service Advisor about additional services.
• Prepare accurate estimates of costs for labor and parts.

Skills

Excellent communication skills

Customer service skills

Fast learner

Team player

Computer literacy

Tools

ADP computer experience

DealerTrack

Xtime usage

Job description

Greeley Automotive in Greeley, Colorado is looking for a dedicated Service Advisor. The role requires effective communication, customer service expertise, and a proven track record in achieving customer satisfaction.

Responsibilities include diagnosing and repairing vehicles, communicating repair needs to customers, and completing repair orders efficiently. A strong candidate will have past experience in a similar role and must possess a valid driver's license.

The company offers a supportive work environment, medical, and dental insurance, as well as paid vacation.