Bilingual Auto Service Advisor: Growth & Training

Rountreemooreford; Tampa (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid Time Off

Employee discount programs

Job summary

Westshore Honda in Tampa, FL is seeking a qualified Bilingual Service Advisor with 3+ years of experience to join our on-site service team. You will greet customers, listen to service needs, explain repairs, and provide cost estimates while maintaining high levels of customer satisfaction.

This role offers a team environment, ongoing training, competitive pay, benefits including health and 401(k), and opportunities for advancement within our dealership.

Qualifications

• Bilingual in English and another language (preferred).
• 3+ years of experience in automotive service/advising or related field.
• Strong customer service and communication skills.

Responsibilities

• Greets customers promptly and provides timely, professional service.
• Explains service needs and estimates, and answers customer questions.
• Ensures customer satisfaction by addressing concerns and coordinating repairs.
• Monitors repair status and communicates with customers on progress and costs.
• Aims to meet or exceed add-on sales goals and OEM satisfaction targets.

Skills

Bilingual

Customer service

Communication

Tools

CRM software

Job description

Westshore Honda in Tampa, FL is seeking a qualified Bilingual Service Advisor with 3+ years of experience to join our on-site service team. You will greet customers, listen to service needs, explain repairs, and provide cost estimates while maintaining high levels of customer satisfaction.

This role offers a team environment, ongoing training, competitive pay, benefits including health and 401(k), and opportunities for advancement within our dealership.