Bilingual Service Advisor - Commercial Truck Support

Chastang Enterprises; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401k with company matching

Paid holidays and birthdays off

Short Term Disability and Life Ins.

Medical, Dental, and Vision plans

Training and advancement opportunities

Employee discounts on vehicles, parts,

Job summary

Chastang Truck Center in Houston, TX is seeking a Service Advisor to engage with clients, collaborate with technicians, and drive service excellence at our Isuzu Truck Center. The role emphasizes building relationships, resolving vehicle needs, and guiding customers through warranty options.

The ideal candidate communicates clearly, maintains a professional demeanor, and contributes to a family-oriented team that prioritizes urgency, quality, and consistent client satisfaction.

Qualifications

• Excellent communication with clients and technicians
• Ability to explain factory and aftermarket warranties
• Strong organizational skills and attention to detail

Responsibilities

• Determine solutions to vehicle needs with clients
• Communicate with clients and technicians
• Understand and apply warranties
• Coordinate ride shares for pick-up/delivery
• Provide courteous, professional service
• Keep work area clean and organized

Skills

Communication

Bilingual (English/Spanish)

Relationship-building

Tools

CRM software

Job description

Chastang Truck Center in Houston, TX is seeking a Service Advisor to engage with clients, collaborate with technicians, and drive service excellence at our Isuzu Truck Center. The role emphasizes building relationships, resolving vehicle needs, and guiding customers through warranty options.

The ideal candidate communicates clearly, maintains a professional demeanor, and contributes to a family-oriented team that prioritizes urgency, quality, and consistent client satisfaction.