Bilingual Senior Relationship Banker - Growth & Advisory

M&T Bank Corporation; North Bergen (NJ); On-site; USD 38,000 - 63,000; Full time

Job summary

North Bergen, NJ-based M&T Bank Corporation is seeking a Bilingual Senior Relationship Banker to identify and fulfill customers’ financial needs through proactive outreach and the bank’s retail sales process. The role focuses on building and retaining relationships, cross-selling retail and business banking products, and delivering excellent customer service in a bilingual setting.

The position emphasizes relationship management, risk controls, and community engagement, including outreach to

Qualifications

• Minimum 3 years of proven retail sales, customer service, or telesales experience.
• Bilingual with English and a second language as required by the branch needs.
• Strong verbal communication and interpersonal skills.

Responsibilities

• Develop new customer relationships and expand existing ones through proactive outreach.
• Assist with branch relationship management, profiling for sales opportunities, and lead-focused activity.
• Explain products and services and advise on loan structures and banking options.
• Attend community events and build Centers of Influence for referrals.
• Ensure compliance with risk controls and Know Your Customer (KYC) requirements.

Skills

Retail sales

Customer service

Sales outreach

KYC & risk

Financial services

Bilingual

Education

High school diploma

Associates degree

Tools

CRM software

Job description

North Bergen, NJ-based M&T Bank Corporation is seeking a Bilingual Senior Relationship Banker to identify and fulfill customers’ financial needs through proactive outreach and the bank’s retail sales process. The role focuses on building and retaining relationships, cross-selling retail and business banking products, and delivering excellent customer service in a bilingual setting.

The position emphasizes relationship management, risk controls, and community engagement, including outreach to