Bilingual Scheduling Lead (English/Spanish)

A & Associates; Richmond (VA); On-site; USD 32,000 - 34,000; Full time

Job summary

A & Associates is seeking a bilingual Scheduling Coordinator fluent in English and Spanish for a temporary assignment overseeing in-home caseworkers and ensuring compliance with a federal program.

This role requires an organized leader who can coordinate staffing, guide caseworkers, and build trusting relationships with Latino communities. The position involves travel as needed and a schedule of Monday–Friday with Saturday hours.

Qualifications

• Proficiency in English and Spanish, both spoken and written.
• Experience supervising staff or leading a casework/community services team.
• Experience in social services, case management, community outreach, or related field.
• Strong organizational, communication, and problem-solving skills.
• Ability to handle confidential information and maintain accurate records.
• Cultural awareness and ability to work respectfully with diverse individuals and families.
• Availability to work Monday–Friday, 8:00 a.m.–5:00 p.m., plus four hours on Saturday.
• Willingness to travel locally or accompany staff on home visits as needed.

Responsibilities

• Supervise and support caseworkers conducting in-home visits.
• Coordinate schedules, caseload assignments, staffing coverage, and timely follow-up.
• Assist with recruiting, onboarding, training, and staff performance evaluations.
• Monitor the quality and completion of home visits and case documentation.
• Ensure team practices follow federal program requirements, organizational policies, and confidentiality standards.
• Communicate clearly and respectfully with participants and families in English and Spanish.
• Help staff resolve concerns and elevate safety or urgent issues through established procedures.
• Connect with community organizations serving Latino individuals and families.
• Maintain accurate staffing records and prepare reports for program leadership.

Skills

Bilingual English/Spanish

Staff supervision

Scheduling coordination

Social services

Case management

Education

Bachelor’s degree

Job description

A & Associates is seeking a bilingual Scheduling Coordinator fluent in English and Spanish for a temporary assignment overseeing in-home caseworkers and ensuring compliance with a federal program.

This role requires an organized leader who can coordinate staffing, guide caseworkers, and build trusting relationships with Latino communities. The position involves travel as needed and a schedule of Monday–Friday with Saturday hours.