Bilingual Scheduling Coordinator (English/Spanish) — Temporary

A & Associates; Richmond (VA); On-site; USD 32,000 - 34,000; Full time

Job summary

A & Associates is seeking a bilingual Scheduling Coordinator fluent in English and Spanish for a temporary assignment overseeing in-home caseworkers and ensuring compliance with a federal program.

This role requires an organized leader who can coordinate staffing, guide caseworkers, and build trusting relationships with Latino communities. The position involves travel as needed and a schedule of Monday–Friday with Saturday hours.

Qualifications

• Proficiency in English and Spanish, both spoken and written.
• Experience supervising staff or leading a casework/community services team.
• Experience in social services, case management, community outreach, or related field.
• Strong organizational, communication, and problem-solving skills.
• Ability to handle confidential information and maintain accurate records.
• Cultural awareness and ability to work respectfully with diverse individuals and families.
• Availability to work Monday–Friday, 8:00 a.m.–5:00 p.m., plus four hours on Saturday.
• Willingness to travel locally or accompany staff on home visits as needed.

Responsibilities

• Supervise and support caseworkers conducting in-home visits.
• Coordinate schedules, caseload assignments, staffing coverage, and timely follow-up.
• Assist with recruiting, onboarding, training, and staff performance evaluations.
• Monitor the quality and completion of home visits and case documentation.
• Ensure team practices follow federal program requirements, organizational policies, and confidentiality standards.
• Communicate clearly and respectfully with participants and families in English and Spanish.
• Help staff resolve concerns and elevate safety or urgent issues through established procedures.
• Connect with community organizations serving Latino individuals and families.
• Maintain accurate staffing records and prepare reports for program leadership.

Skills

Bilingual English/Spanish

Staff supervision

Scheduling coordination

Social services

Case management

Education

Bachelor’s degree

Job description

Organization: A & A Services
Location: Richmond, VA
Pay: $23-$25 per hour
Employment Type: Temporary
Schedule: Monday-Friday, 8:00 a.m.-5:00 p.m., plus four hours on Saturday

About the Role

A & A Services is seeking a bilingual Scheduling Coordinator fluent in English and Spanish for a temporary assignment overseeing caseworkers who conduct in-home visits and checks through a federal program.

This role requires an organized, supportive leader who can coordinate staffing, guide caseworkers, and build trusting relationships with Spanish-speaking individuals and families in the Latino community.

Key Responsibilities

• Supervise and support caseworkers conducting in-home visits.
• Coordinate schedules, caseload assignments, staffing coverage, and timely follow-up.
• Assist with recruiting, onboarding, training, and staff performance evaluations.
• Monitor the quality and completion of home visits and case documentation.
• Ensure team practices follow federal program requirements, organizational policies, and confidentiality standards.
• Communicate clearly and respectfully with participants and families in English and Spanish.
• Help staff resolve concerns and elevate safety or urgent issues through established procedures.
• Connect with community organizations serving Latino individuals and families.
• Maintain accurate staffing records and prepare reports for program leadership.

Required Qualifications

• Professional proficiency in spoken and written English and Spanish.
• Experience supervising staff, coordinating staffing, or leading a casework or community services team.
• Experience in social services, case management, community outreach, or a related field.
• Strong organizational, communication, and problem-solving skills.
• Ability to handle confidential information and maintain accurate records.
• Cultural awareness and the ability to work respectfully with diverse individuals and families.
• Availability to work Monday-Friday, 8:00 a.m.-5:00 p.m., plus four hours on Saturday.
• Willingness to travel locally or accompany staff on home visits as needed.

Preferred Qualifications

• Experience working within a federal program.
• Experience overseeing home-based services or field staff.
• Familiarity with resources serving Spanish-speaking communities.
• Bachelor’s degree in a related field, or an equivalent combination of education and experience.

EEO Statement

A & Associates, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Work Location: In person