Bilingual Spanish Coordinator — Home Health Scheduling

Cross Country Search; Boston (MA); Sur place; USD 23 000 - 32 000; Plein temps

Résumé du poste

Cross Country Search is seeking a Bilingual Spanish Coordinator in Boston, MA to oversee administrative operations for Home Health Aides and ensure effective coordination of home health services. You will manage staff scheduling, client visit coordination, and record maintenance, serving as the liaison among office personnel, field staff, and Case Managers.

The role requires bilingual Spanish proficiency and an in-office presence in Boston, with responsibilities spanning scheduling,

Qualifications

• Strong communication, telephone, interpersonal and organizational skills are essential.
• Leadership and supervisory experience is a plus but not required.
• Ability to multitask, work independently and resolve operational issues.

Responsabilités

• Oversee Home Health Aide schedules, documentation, and daily staffing needs.
• Coordinate client visits and fill open cases within three business days.
• Prepare and distribute weekly schedules and communicate scheduling changes promptly.
• Maintain accurate client files, scheduling records, logbooks, and emergency contact information.
• Coordinate introductory nursing visits for new clients and employees as needed.
• Monitor visit compliance, timesheets, attendance, and payroll data.
• Communicate with clients, families, Case Managers, and field staff regarding scheduling changes, hospital admissions, and service needs.
• Participate in recruitment, onboarding, orientation, performance evaluations, and disciplinary processes for Home Health Aides.
• Address employee concerns and elevate serious issues to the appropriate leadership or HR personnel.
• Assist with billing processes and ensure timely submission of required documentation.
• Report workplace incidents and allegations of discrimination or abuse.
• Identify opportunities to improve operational efficiency and service quality.

Connaissances

Communication

Telephone

Interpersonal skills

Organizational skills

Description du poste

Cross Country Search is seeking a Bilingual Spanish Coordinator in Boston, MA to oversee administrative operations for Home Health Aides and ensure effective coordination of home health services. You will manage staff scheduling, client visit coordination, and record maintenance, serving as the liaison among office personnel, field staff, and Case Managers.

The role requires bilingual Spanish proficiency and an in-office presence in Boston, with responsibilities spanning scheduling,