Bilingual Scheduling Coordinator

KidsCare Home Health; Dallas (TX); Hybrid; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401K

Tuition reimbursement

Hybrid work model

Job summary

KidsCare Home Health in Dallas seeks a Bilingual Staffing Coordinator to staff patients from the staffing list and reassign therapists by geographic area to ensure continuity of care. The role demands fluency in English and Spanish, strong administrative skills, and experience with Microsoft Office; you will collaborate with the Clinical Manager on caseloads and restaffing.

We offer a full benefits package and a hybrid work arrangement, balancing in-office and remote work.

Qualifications

• Bilingual English/Spanish reading, writing, and speaking fluently.
• Strong administrative and organizational skills.
• Proficiency with Microsoft Office and database usage.

Responsibilities

• Staff patients with appropriate discipline and match therapists to location and experience.
• Collaborate with Clinical Manager to create new hire caseloads for therapists.
• Restaff patients for all leave caseloads as needed.
• Communicate staffing updates to Caregivers via text or phone.
• Maintain staffing lists and remove patients as needed.
• Discharge or non-admit patients when staffing cannot be arranged.
• Run staffing reports weekly.
• Adhere to safety policies and report unsafe activity.
• Support department and company goals through teamwork.
• Perform other duties as assigned.

Skills

Bilingual English/Spanish

Administrative experience

Microsoft Office Suite

Education

High School diploma or GED

Job description

Overview

Pursue your passion and fulfill your purpose at KidsCare! KidsCare Home Health is a multi-award-winning organization who was most recently recognized as a2021 U.S. Top Workplace. As an award-winning organization, we are looking for dedicated professionals who will embrace the KidsCare core values. At KidsCare we desire to work with individuals who embody the values of the organization which together create our C.A.R.E. culture.In return we offer afull benefits package to include health, dental, and vision insurance, paid time off, 401K, tuition reimbursement, and a hybrid or blended work arrangement (providing balance between in office and work from home).

Responsibilities

We are currently adding a Bilingual Staffing Coordinator to our team! The successful candidates will work towards staffing patients from the staffing list and reassign patients’ therapists based on their geographic area and other availability needs for continuity of care.

Essential Duties and Responsibilities

• Staff patients with appropriate discipline and match therapists to geographic location and experience.
• Collaborate with Clinical Manger to create new hire caseloads for therapists.
• Collaborate with Clinical Manger to restaff patients for all leave caseloads.
• Communicate with the Caregiver to provide staffing list updates via text or by phone.
• Restaff active/hold/discharge/non-admitted patients as needed.
• Maintain staffing list by removing patients as needed.
• Discharge or non-admit clients as needed if unable to staff.
• Run staffing reports on a weekly basis.
• Comply with all safety policies, practices, and procedures. Report unsafe activity to your supervisor.
• Participate in proactive team efforts to achieve departmental and company goals.
• Perform other duties as assigned.

Qualifications

Education and Work Experience Requirements

• High School diploma or General Education Degree (GED).
• Minimum of one (1) to two (2) years of administrative experience.

Other Qualifications and Skills

• Bilingual English/Spanish with an ability to read, write and speak both languages fluently.
• Computer skills to include the Microsoft Office Suite and database activity.
• Strong verbal and written communication skills.
• Ability to carry out detailed but involved written instructions.
• Excellent problem solving skills.
• Excellent computer skills to include Microsoft Office Suite and database activity.
• Ability to multi-task.
• Ability to add, subtract, multiply, and divide with simple two-digit numbers.

Physical Demands/Working Environment

• While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard.
• Ability to sit at a computer for an extended period.
• Light physical activity performing non-strenuous activities of an Administrative nature.
• Specific vision abilities required by this job include close vision requirements (clear vision at 20 inches or less).
• Moderate noise (i.e., business office with computers, phone, and printers, light traffic).

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About KidsCare

Established in 2003, we are a pediatric home health agency serving children with special needs across the country. Our focus is on nursing, speech, physical, and occupational therapy as well as providing case management for children up to 18 years of age. Founded upon the principle that patient care/therapy is most effective when it is one-on-one, set in a familiar environment and includes family member and caregiver involvement, the organization has grown from its original roots in Dallas Texas to a multi-state operation. Regardless of this growth, however, our original commitment of providing quality health care to every child and family serviced as never changed. If you are looking to be a part of a company whose culture is rooted in the C.A.R.E of others, please review the opportunity below and be sure to visit our website at https://kidscarehomehealth.com/careers-overview/for a full listing of our open positions.