Bilingual Sales RepresentativeCustomer Service SPANISH

Agm Tools Inc; Charlotte (NC); On-site; USD 35,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Free uniforms

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Job summary

An expanding and ambitious company is seeking a Bilingual Sales Representative/Customer Service professional to join their dynamic team. This role involves assisting customers with product and service information, resolving technical issues, and maintaining customer relationships. The ideal candidate is not only fluent in Spanish but also possesses strong sales and customer service experience. You'll enjoy a supportive environment with opportunities for advancement, a base salary plus commission, and various perks such as paid time off and training. If you're ready to make a difference and grow with a forward-thinking company, this opportunity is perfect for you.

Qualifications

• Previous experience in sales or customer service is essential.
• Bilingual in Spanish is a key requirement for this role.

Responsibilities

• Handle customer inquiries and complaints effectively.
• Provide information about products and troubleshoot issues.

Skills

Sales Experience

Customer Service Skills

Bilingual (Spanish)

Communication Skills

Multitasking

Job description

Benefits:

1. Bonus based on performance
2. Company parties
3. Free uniforms
4. Opportunity for advancement
5. Paid time off
6. Signing bonus
7. Training & development

We are seeking a Bilingual Sales Representative/Customer Service (SPANISH) to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Agm Tools is an expanding and ambitious company with 12 locations in the USA (Texas has 6 locations: Houston (2 locations), Austin, San Antonio, McAllen, and Dallas. Other states we cover include Oklahoma, Arkansas, South Florida (Pompano Beach and Orlando), and North Carolina (Raleigh and Charlotte).

Responsibilities:

1. Handle customer inquiries and complaints
2. Learn the system and the products, how to use them, and their prices
3. Make a daily route visiting customers
4. Provide information about the products and services
5. Troubleshoot and resolve product issues and concerns
6. Document and update customer records based on interactions
7. Collect customer credits
8. Develop and maintain a knowledge base of evolving products and services
9. Reach monthly goals to receive commission

Qualifications:

1. Previous experience in sales, customer service, or other related fields
2. Ability to build rapport with clients
3. Ability to prioritize and multitask
4. Positive and professional demeanor
5. Excellent written and verbal communication skills

The company offers a base salary + commission, training, vacation, and sick days.