Bilingual Retention & Collections Specialist

Majik Rent To Own; Pennsylvania; On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Weekly Pay

PTO 3 weeks

Paid Holidays

401(k) with match

Medical, dental, vision

Employee Discounts

Career advancement

Bonus potential

Bilingual pay

Job summary

Majik Rent To Own in Pennsylvania is actively hiring for a full-time role focused on collections and customer care. You will own accounts, analyze activity, and communicate with customers, references, and landlords while processing payments both in-store and in the field.

We offer weekly pay, bonus potential, and growth opportunities. Training is provided; bilingual candidates may earn additional pay. Join a team recognized for strong relationships and service excellence.

Qualifications

• High school diploma or GED.
• 1+ year in collections, retail, or customer-focused roles.
• Strong communication and conflict resolution skills.
• Highly organized with attention to detail.
• Valid driver’s license and insurable driving record.
• Willingness to travel locally for customer visits.
• Ability to lift up to 25 lbs.

Responsibilities

• Own customer accounts and keep them current.
• Analyze account activity and determine solutions.
• Communicate with customers, references, and landlords.
• Collect and process payments in-store and in the field.
• Maintain documentation and account records.
• Manage field visits professionally and efficiently.
• Resolve customer concerns while protecting company standards.
• Meet and exceed performance goals related to collections and retention.

Skills

Collections experience

Customer service

Communication

Detail oriented

Education

High School Diploma or GED

Job description

Majik Rent To Own in Pennsylvania is actively hiring for a full-time role focused on collections and customer care. You will own accounts, analyze activity, and communicate with customers, references, and landlords while processing payments both in-store and in the field.

We offer weekly pay, bonus potential, and growth opportunities. Training is provided; bilingual candidates may earn additional pay. Join a team recognized for strong relationships and service excellence.