Bilingual Account Retention Specialist — Field & Payments

Majik Rent To Own; Upper Leacock Township (PA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

3 Weeks PTO + Holidays

Weekly Pay

401(k) with Company Match

Low-cost Medical, Dental, Vision

Employee Discounts

Career Advancement Opportunities

Reimbursement Toward Home & Vehicle

Bilingual pay potential

Job summary

Majik Rent To Own in Pennsylvania is hiring for a full-time role focused on collections and customer service within rent-to-own operations. You will own customer accounts, analyze activity, communicate with tenants and landlords, and handle payments both in-store and in the field.

Ideal candidates are organized, dependable, and able to travel locally. We offer competitive hourly pay, weekly pay, and opportunities for growth and advancement within the company.

Qualifications

• Strong communication and conflict resolution skills.
• Highly organized with attention to detail.
• Self-motivated, accountable, and results-driven.
• Comfortable using systems to manage accounts.

Responsibilities

• Own customer accounts and work proactively to keep them current.
• Analyze account activity and determine appropriate solutions.
• Communicate with customers, references, and landlords.
• Collect and process payments accurately (in-store and field).
• Maintain accurate documentation and account records.
• Manage field visits professionally and efficiently.
• Resolve customer concerns while protecting company standards.
• Meet and exceed performance goals related to collections and retention.

Skills

Communication skills

Conflict resolution

Highly organized

Self-motivated

Customer-focused

Willingness to travel locally

Ability to lift 25 lbs

Education

High school diploma or GED

Job description

Majik Rent To Own in Pennsylvania is hiring for a full-time role focused on collections and customer service within rent-to-own operations. You will own customer accounts, analyze activity, communicate with tenants and landlords, and handle payments both in-store and in the field.

Ideal candidates are organized, dependable, and able to travel locally. We offer competitive hourly pay, weekly pay, and opportunities for growth and advancement within the company.