Bilingual Account Retention & Solutions Specialist

Majik Rent To Own; Lewisburg (Union County); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays

PTO - 3 weeks

401(k) with company match

Low-cost medical, dental, vision

Employee discounts

Career advancement

Reimbursement toward home/vehicle

Bilingual pay

Bonuses

Job summary

Majik Rent To Own in Lewisburg, PA is hiring a Billing/Collections Associate who will own customer accounts and work to keep them current. You will analyze account activity, communicate with customers and landlords, and process payments both in-store and in the field.

The role requires a high school diploma or GED, at least 1 year in collections or customer service, strong communication, organization, and a willingness to travel locally.

Qualifications

• High school diploma or GED.
• 1+ year in collections, retail, or customer-focused roles preferred.
• Strong communication and conflict resolution skills.
• Highly organized with attention to detail.
• Self-motivated, accountable, and results-driven.
• Comfortable using systems to manage accounts.
• Valid driver's license with insurable driving record.
• Willingness to travel locally for customer visits.

Responsibilities

• Own customer accounts and work proactively to keep them current.
• Analyze account activity and determine appropriate solutions.
• Communicate with customers, references, and landlords.
• Collect and process payments accurately (in-store and field).
• Maintain accurate documentation and account records.
• Manage field visits professionally and efficiently.
• Resolve customer concerns while protecting company standards.
• Meet and exceed performance goals related to collections and retention.

Skills

Strong communication

Conflict resolution

Highly organized

Self-motivated

Attention to detail

Account management

Customer service

Education

High school diploma or GED

Job description

Majik Rent To Own in Lewisburg, PA is hiring a Billing/Collections Associate who will own customer accounts and work to keep them current. You will analyze account activity, communicate with customers and landlords, and process payments both in-store and in the field.

The role requires a high school diploma or GED, at least 1 year in collections or customer service, strong communication, organization, and a willingness to travel locally.